FAQ

General

Can I enroll my child at any point, or only during registration?
At HGA we have open enrollment, meaning you are able to enroll your child at any point throughout the semester. However, we do offer Priority Enrollment to those families already enrolled at HGA before we open it up to new students.

Do you offer trial classes prior to enrollment?
While we don’t offer trial classes, we do encourage parents to come and observe one of our classes. You will be able to see the exercises and skills your child will be learning, and you are welcome to stop in and ask our team members any questions you may have prior to enrolling your child at HGA.

Can I alter the day my child attends class once I've enrolled him/her?
Yes. However, we only allow one day change per semester.

Do you offer make-up classes?
Unfortunately, we do not offer make-up classes.

Do I have to pay registration per child?
Yes, registration is per child and is non-refundable.

Do you offer payment plans or do I have to pay upfront?
We offer families payment plans. However, they must be arranged at the time of enrollment and must be done in person at our front office.

What is your policy for dropping classes?
There is a $50 fee assessed for dropped classes.

Am I able to enroll my child in more than one class?
Of course! We would love to have your child attend multiple HGA classes. We offer a 10% discount off your second class and 15% off your third and more.

When does the new schedule come out?
Times for class schedules and availability varies. We encourage you to check our website and follow us on social media for up-to-the-minute announcements and news.

Can I enroll in a class online?
We don’t offer online enrollment for classes. It’s important your child be enrolled in the class best suited for them and their current skill level/age which is why we opt for in-person enrollment only. However, you can learn more about our classes and check availability on our website.

When does registration open?
Times for enrollment vary. However, we offer Priority Enrollment to families currently enrolled in HGA classes. Once that period has ended, we will have Open Enrollment for all families. Check our website and social media for up-to-the-minute enrollment news.

What payment methods are accepted at HGA?
We accept all major credit cards, cash and check.

Preschool Class

What is the difference between the classes?
Our preschool classes are age-based classes. This ensures each child is learning the most beneficial skills for his or her age. It also assists in helping the child improve their social skills alongside children of the same age and skill level.

What does my child wear to class?
Children are required to wear athletic gear, leotards are optional. Clothes with buttons and zippers are not allowed. Children must be barefoot, no socks. Absolutely, no jewelry. Girls must have their hair in a ponytail if it’s long enough.

Can my child advance to another class during the semester?
Since our preschool gymnastics classes are age-based, the only opportunity for advancement is if their birthday falls during the semester.

Do I have to stay at the gym while my child attends class?
Parents of children ages 3+ are able to leave while the child is in class. However, we encourage you to stay and watch while your child learns.

When can my child be evaluated for team?
Our teams are by invitation only. However, coaches will start evaluating gymnasts once they have completed their transitional classes.

What do I do if I want a private lesson?
Private lessons are arranged at the front desk. Please call 713-668-6001 to request info or to learn more.

How can I contact a coach directly to discuss my child?
Our coaches welcome the opportunity to discuss your child and his/her progress. However, we ask that you do this in-person after class only.

What can my child do at home to improve or master a skill?
As you know, each child is different and coaches’ recommendations will vary. It is best to consult with your child’s coach in-person after class.

Recreational Classes

What is the difference between the classes?
Our recreational gymnastics classes are skill-based classes. This means each student must master the required skills to advance beyond Level 1. This ensures each child is at the level most beneficial skills for his or her skill level.

What does my child wear to class?
Gymnasts are required to wear athletic gear, leotards are optional. Clothes with buttons and zippers are not allowed. Children must be barefoot, no socks. Absolutely, no jewelry. Girls must have their hair in a ponytail if it’s long enough.

Can my child advance to another class during the semester?
Yes. However, gymnasts must master the required skills in their current level to advance. Therefore, the pace of their advancement is up to them and how quickly they master the skills. Coaches will constantly evaluate so advancement during the semester is a possibility.

Do I have to stay at the gym while my child attends class?
No. Once a child is in our recreational gymnastics program, they are old enough to be dropped off for class.

When can my child be evaluated for team?
Our teams are by invitation only. However, coaches will evaluate gymnasts throughout the semester.

What do I do if I want a private lesson?
Private lessons are arranged at the front desk. Please call 713-668-6001 to request info or to learn more.

How can I contact a coach directly to discuss my child?
Our coaches welcome the opportunity to discuss your child and his/her progress. However, we ask that you do this in-person before or after class only.

What can my child do at home to improve or master a skill?
As you know, each child is different and coaches’ recommendations will vary. It is best to consult with your child’s coach in-person after class.

Parties

What are the package options available?
We have two options available to parents. Our Package A allows parents to bring their creativity to the party, selecting a theme and decor of their own choosing. Package B allows parents to sit back and let our special events team take care of the details once the parent has chosen from a list of pre-selected themes. For more details on our party options click here

When do we need to arrive prior to the party start time?
In order to get the most out of your time at HGA, we like parents to arrive 15 minutes before the party to begin set up. Please note, we start every party on the hour so if you arrive too early, your party room may not be ready. Your party host and coaches will be on hand to help you set up for the party.

What is the minimum/maximum age for birthday parties?
Our parties are filled with fun activities that are best suited for children between the ages of 2-12 years. Children ages 2-4 will require adult supervision at all times throughout the party. There will be coaches monitoring older children to ensure a safe and fun time for all party attendees.

What is the maximum number of guests allowed?
To ensure the safety of all the children, we keep our parties to a maximum of 36 children. If you’d like to discuss increasing that number, please contact our Special Events Coordinator directly.

How is the party time allotted?
We want to guarantee an ideal birthday experience allowing adequate time for all activities. The first hour is in the gym enjoying our obstacle course, in-ground trampolines, and rope swing into the pit. The last 30 minutes are for cake and refreshments.

What is not allowed at the party?
 For the safety of our guests and to ensure a safe and clean environment for all, please refrain from bringing the following items to your child’s party: confetti, piñatas, water guns, noise blowers, and silly string. NO ALCOHOL is permitted at the gym.

How many table covers will I need and what size are the tables?
The number of tablecloths depends on the size of your party. Our tables are standard rectangular size and seat 10 per table. There will be tables for the children, as well as a table designated for cake and food. There will also be a table for party favors and gifts; however, some parents opt to leave those uncovered.

What is included in the HGA water bottle favor?
Our standard red HGA water bottles are great for carrying year-round and come filled with an HGA rubber bracelet and an HGA tattoo. If you’d like to include extra items (ex: candy, pencils, stickers) you’re welcome to bring those with you and fill the water bottles when you arrive.

How does the deposit work when I reserve my spot?
HGA is a highly sought after spot for birthday parties so we encourage you to reserve your spot early. To secure your spot, you will need to place a NON-REFUNDABLE deposit down. After you place your deposit, our Special Events Coordinator will call you to confirm as well as discuss any party details. Please note, if a party date or time changes, you will be required to submit a new deposit.